Not long ago, we have discussed whether or not it is worth to have a toll free number on your website in the age of cheap telecommunication. The answer was a definite “yes” with the addition that the benefits of such a feature may depend on the kind of business you are in. Now, we’d like to discuss the kinds of activities that may be in great need for free-of-charge accessibility by telephone in detail. Continue reading
Telecommunication has become much easier recently and in the age of cell phones or low-rate distance calls, you might ask yourself: “Do I need a toll free number for my business?” There are several pros and cons to answer this question. Let me highlight some reasoning from the point of view of a small business owner. Continue reading
Online shopping has become “default setting” in a lot of business areas, and probably the most widely so in the tourism sector. With the rapid expansion of online booking, businesses operating in tourism are having vast opportunities to market themselves to travelers. However, competition has become even tougher in this sector. Let me only hint at the overwhelming success of such sites as booking.com or hotels.com.
Fortunately, there are ways to accomplish both. We made a little survey among our multi-fold clients to find the ‘secret recipe’ for successful online client conversion. That is, turning website visitors into customers.
Let me share with you my top 5 online tips not only for retaining, but also for acquiring new customers:
1.) Use new, eye-catching and customer-friendly technology solutions in order to draw visitors’ attention.
Try to emerge from the crowd of competitors with an extra service, a new gadget that creates interest and raises the attention of your visitors. If possible, offer them some convenient, easy-to-use solution that really gives added value to your core service.
2.) Help your visitor right at the time of the purchasing decision.
No website can answer all the questions of its visitors. What we all do if there is no answer is clicking and jumping to the next search item in Google. To minimize bounces, provide immediate and free one-click access to customer and sales support on your website.
We have been receiving lots of questions about our new online tool GreenCaller lately. We are more than happy that this flat-rate solution which offers website visitors free-of-charge, one-click contact to the website’s support or sales team has raised so much interest.
As one of its most important innovative features, GreenCaller does not need any software to be installed by website visitors. To show you how simply it works, we have prepared a brief video tutorial for you.
Don’t forget: your comments are more than welcome!